Anil Puri – Managing Director
Major Achievements
- Led the Service Management Architecture and Design Capability practice for a leading global technology consulting team shaping new market offerings, leading large digital transformation projects and client engagement at CEO and CIO level.
- Independently reviewed a critical safety system used by a public sector organisation and developed an option selection which defined the future service strategy of critical safety systems. The OSR was presented both at Program Board and Executive Committee Level and presented cost savings of £7 million over a 5 year period based on a new operating model. The Board endorsed the proposed operating model, further securing funding to build, design and deliver the Target Operating Model.
- Designed the service operating model for a healthcare organisation based in Ireland to act as a single point of contact to deal with the COVID – 19 pandemic, and to support the rollout of a new procurement application.
- Designed service management components which underpin the future operating model for a global client to limit the non compliance of export licencing control issues.
- Provided Consulting services to the Ministry of Finance based in Dubai, centred around Target Operating Model Design of a new payment system, consistent with the UAE Government’s vision to develop a state of the art national payments infrastructure fostering simplified user experience, efficient business models and innovation. Enabling Dubai`s vision to promote a drive towards a cashless economy in the UAE through the establishment of a best-in-class national payments infrastructure.
- Provided advisory services and design of a new service operating model following migration of key critical applications to cloud environment for a major UK Utilities company
- Designed the Argos `Same Day` Delivery Service Operating Model.
- Designed the Service Management Model for Argos – `Financial Services Mobile Applications` (used today on iOS and Android devices).
- Created a Service Management Design Architecture Practice within a organisation which was part of a buyout by Hewlett Packard.
- Led a team of consultants developing various work streams as part of a large complex transition and transformation program of work for a UK Healthcare Client.
- Awarded the global `top performing consultant ` for DXC Technology for consecutive years, generating significant revenue for the consulting practice, based on new deals and extensions to current consulting engagements.